Refund Policy

Digital Booth sells digital products and professional services to founder-led businesses. This policy explains what is and isn't refundable, and why.

Our digital products are designed to deliver actionable strategies and insights to help you grow your sales and impact. Because these are digital, non-tangible goods, access is granted immediately upon purchase.

As such, all digital product sales are final, and we do not offer refunds once access to the courses or materials has been provided. Professional services are covered in Section 2.

1. Digital Products: No Refunds or Cancellations

Due to the nature of our digital products, all digital product purchases are non-refundable and non-transferable. Once you purchase and gain access to our digital products, you receive full digital value instantly.

We cannot issue refunds for:

• Change of mind or circumstances.
• Failure to use or complete a digital product.
• Perceived lack of results or outcomes, as these depend on your personal effort and application of the material.

2. Professional Services and Retainers

Revenue Leak Audits, done-for-you builds (Ignite, Amplify, Command), Advisory Sessions, and ongoing retainers (Growth Advisory, Keep) are governed by the written service agreement signed by both parties, not by this policy.

Where no written agreement exists:

• Revenue Leak Audit fees are non-refundable once the audit has begun. The fee is credited in full toward any build signed within 14 days of the findings session.
• Advisory session fees are non-refundable once the session has taken place.
• Retainer fees are non-refundable once the month has begun.
• If Digital Booth terminates an engagement without cause, unused fees for the current month are refunded on a pro-rata basis.

Where a signed service agreement exists and its terms differ from this policy, the service agreement governs.

3. Exceptional Circumstances

In rare cases involving duplicate charges or technical errors (e.g. multiple payments for the same product), we will review and, if verified, issue a correction or refund.

Please email info@digitalboothhq.com within 7 days of the transaction with proof of payment and a description of the issue.

4. Access and Use

Upon purchase, you gain immediate access to all included digital materials.

By completing your purchase, you acknowledge and agree that:

• You have full access to the product immediately.
• You agree to contact Digital Booth directly at info@digitalboothhq.com to resolve any issue before initiating a chargeback or payment dispute. Digital Booth will respond within two (2) business days.

5. Contact Us

If you have any questions about this policy or experienced a technical issue with your purchase, please contact us here.

6. Policy Updates

We reserve the right to modify or update this refund policy at any time. Updates will be posted on this page, and your continued use of our services signifies your acceptance of those changes.